GDPR POLICY

Our contact details 

Name: Hannah Basey

Address: Viking Business Centre, 5 Turnpike Cl, Norwich NR6 5BD

Phone Number: 01603629941

E-mail: info@alby.group

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To carry out services
  • Promotion and marketing

We also receive personal information indirectly, from the following sources in the following scenarios:

  • We collect information via our contact forms
  • Google analytics
  • Live chat functionality

We use the information that you have given us in order to get in touch with you regarding our services and fro administrative purposes. 

We may share this information with organisation prior to getting your approval. .

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@alby.group.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored at Viking Business Centre, 5 Turnpike Cl, Norwich NR6 5BD. 

We keep your name, phone number, address, email address for an indefinite period of time We will then dispose of your information by deleting data from our servers.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@alby.group if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@alby.group.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Get in touch and find out how we can help.






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